Businesses need to cultivate long-term relationships and transform their channel partners and influencers into their strongest brand advocates. A one-size-fits-all loyalty programme won't resonate with every customer. 1Channel Loyalty Management Software empowers you to design a programme that aligns perfectly with your brand identity and target audience.
- Self-registration for members - Enrolment through referrals or sales team - Multi-level approval via Workflow Automation
Transaction
- Transaction submission using invoice upload - Transaction submission via QR code scan - Multi-level approval through Workflow Automation
Points
- Configurable rules for points credit - Tiers and Slabs basis earned points - Expiry of points basis rules
Redemption
- Points redemption using mobile app - Custom reward catalogue for Physical and online rewards - Easy integration with third party Redemption platforms
Communication
Multi-channel notifications using workflow rules - Multi-channel communication to boots engagement - Campaign/event- based communication
Analytics
- Real-time insights on enrolment & transaction - 360-degree visibility of points earning and redemption - In-app performance dashboard for the members
“Research shows that 85% of businesses without a structured loyalty strategy experience difficulty in retaining channel partners and driving sales growth”
25%
Increase in Sales
20%
Increase in Sales v/s Spent Ratio
50%
Improvement in Customer Retention
60%
Faster Enrolment of Channel Partners and Influencers
Loyalty management software is a platform that helps businesses create, manage, and analyse loyalty programmes aimed at retaining customers, driving repeat purchases, and increasing customer lifetime value.
How does loyalty management software work?
Loyalty management software typically allows businesses to design and customise loyalty programmes, track customer interactions and purchases, reward customers for desired behaviors, and analyse programme performance through reporting and analytics tools.
What are the benefits of using loyalty management software?
The benefits of using loyalty management software include increased customer retention, higher customer engagement, improved customer satisfaction, enhanced brand loyalty, and greater insight into customer behavior and preference.
