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Retail Merchandising Challenges We Solve

Challenges We Solve

Retail merchandising at scale is complex—multiple campaigns, thousands of outlets, and distributed field teams make execution difficult to track and standardize. Our retail merchandising software solves the most critical gaps in in-store execution.

Lack of Visibility into In-Store Execution

Without real-time tracking, brands have no way to know whether merchandising activities are happening as planned—leading to wasted budgets and missed sales opportunities.

How We Solve It:

Our software provides real-time image-based execution tracking—field teams capture and submit proof of every activity, giving you complete visibility into what's happening on the ground.

Example: A brand manager can see that 80% of planned standee installations are complete across 5,000 stores—without waiting for manual reports.

No Proof of Merchandising Activities

Brands cannot verify if POSM was deployed correctly or if campaigns were executed as per guidelines—making audits and compliance checks impossible.

How We Solve It:

Every execution activity is captured with GPS-tagged, timestamped images. Managers review submitted images and approve or reject based on compliance, creating a permanent audit trail.

Example: A field executive submits a photo of a Diwali poster installed at an outlet—backend managers verify placement and approve it as compliant.

Inconsistent POSM Deployment

Without structured workflows, POSM assets are deployed inconsistently—some outlets get the right materials, others don't, and there's no way to track what was installed where.

How We Solve It:

Our platform maps POSM assets to specific campaigns and stores. Field teams see exactly what needs to be deployed at each location, and backend teams track completion status in real-time.

Example: A summer campaign requires 3 POSM types (poster, standee, shelf branding)—the system ensures each outlet gets all three and tracks deployment status.

No Structured Audit Mechanism

Retail execution involves multiple stakeholders, but without a formal audit workflow, there's no consistent way to validate execution quality or enforce compliance.

How We Solve It:

Our software includes multi-level audit workflows—field executives submit proof, regional managers review and approve, and brand teams monitor compliance. Every activity is validated before being marked as complete.

Example: A field executive submits a merchandising image—the area manager reviews it, and if compliant, approves it. Non-compliant activities are flagged and reassigned.

Poor Visibility Measurement

Brands lack structured methods to measure how well their products are displayed—making it impossible to know if shelf visibility is driving sales or needs improvement.

How We Solve It:

Our platform includes configurable visibility parameters like shelf position, facings, share of shelf, and promotional signage. Field teams capture images, and the system scores visibility based on predefined rules.

Example: A SKU requires 5 facings at eye level—the system detects only 2 facings at floor level and marks it as non-compliant, triggering corrective action.

Manual Campaign Tracking & Reporting

Tracking campaign execution manually through spreadsheets and emails is slow, error-prone, and makes it difficult to generate timely reports for stakeholders.

How We Solve It:

Our software automates campaign tracking—execution data, compliance status, and audit results are captured in real-time and displayed in dashboards. Reports are generated instantly with filters for region, store, and campaign.

Example: A marketing manager generates a compliance report for a Diwali campaign across 10,000 stores in under 30 seconds—without waiting for manual data consolidation.

No Exception Handling Mechanism

When field teams encounter issues (missing POSM, incorrect materials, or execution failures), there's no structured process to report, escalate, and resolve them.

How We Solve It:

Our platform includes an exception handling workflow—field teams flag issues with descriptions and images, managers review and take corrective action, and the system tracks resolution status until closure.

Example: A field executive reports that a standee is damaged at an outlet—the system flags it as an exception, and a replacement is dispatched and tracked until installation is complete.

Limited Field Team Accountability

Without GPS-tagged proof and time-stamped records, it's difficult to hold field teams accountable for execution quality and adherence to schedules.

How We Solve It:

Every activity is logged with GPS coordinates, timestamps, and image proof. Managers can see who executed what, when, and where—creating full accountability and making performance tracking transparent.

Example: A regional manager reviews execution reports and sees that one field executive completed 95% of assigned tasks on time, while another completed only 60%—enabling data-driven performance evaluations.

Why Choose Retail Merchandising Software?

Comprehensive retail merchandising software designed for FMCG and enterprise brands enabling complete control over campaign execution, POSM tracking, and in-store visibility measurement.
Campaign & Merchandising Setup – Create merchandising campaigns by defining duration, objectives, store lists, and POSM assets. Configure guidelines and execution parameters before launching campaigns to field teams.
POSM Management & Tracking – Define POSM categories (banners, posters, tent cards, digital signage) and map them to campaigns. Track deployment and ensure correct placement at the outlet level.
Field Execution via Mobile App – Field teams capture real-time images of POSM execution and merchandising activities directly from the mobile app with guided workflows.
Merchandising Audits & Validation – Enable multi-level audits (L1, L2, L3) where submitted images are validated for compliance against campaign guidelines.
Visibility Measurement & Scoring – Track merchandising effectiveness using parameters like facings, placement zones, and brand visibility rules.
Real-Time Campaign Tracking – Monitor campaign progress, store coverage, execution status, and compliance scores through live dashboards.

How Our Retail Merchandising Software Works

Complete retail execution platform where programme managers create campaigns, define POSM assets, and monitor execution while field teams capture and submit real-time merchandising data.

Campaign Creation & POSM Tagging, Store Mapping & Execution Planning, Image-Based Field Execution Tracking, Multi-Level Audit & Validation, Visibility Scoring & Compliance Tracking, Real-Time Analytics & Reporting.

Field user mobile app showing campaign execution, image submission, and merchandising task tracking
Mobile app showing audit task completion, exception handling, and store visit tracking
Admin dashboard for campaign management, POSM mapping, and multi-level merchandising audit (L1, L2, L3)
Admin dashboard for visibility analytics, reporting, campaign coverage tracking, and performance metrics
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AI Built Into Retail Execution

The same AI running inside retail execution: turning daily data into ranked actions, verifying shelf and POSM compliance from a photo, and measuring shelf share against competitors.

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Retail Merchandising Insights & Resources

Expert perspectives on in-store execution, planogram compliance, shelf gap detection, and AI-powered retail analytics

Understanding In-Store Execution Tracking in Retail Operations
Store Execution

Understanding In-Store Execution Tracking in Retail Operations

How Retail Execution Platforms Improve Store Visibility?
Store Visibility

How Retail Execution Platforms Improve Store Visibility?

How AI Helps Detect Shelf Gaps in Retail Stores
AI Shelf Detection

How AI Helps Detect Shelf Gaps in Retail Stores

Detecting Planogram Violations Using Image Recognition
Planogram

Detecting Planogram Violations Using Image Recognition

Learn More

Campaign Management & POSM Setup

Centralized system to create, configure, and launch merchandising campaigns with complete control over POSM assets, store lists, and execution guidelines.

How It Works:

  • Define POSM categories and types (banner, poster, standee, etc.)
  • Create campaigns with start/end dates and objectives
  • Upload store lists and map POSMs to campaigns
  • Configure validation rules and execution guidelines
  • Launch campaigns directly to field teams via mobile app

Why It Matters:

  • Structured campaign execution across all outlets
  • Standardized POSM deployment and tracking
  • Faster rollout of brand initiatives
  • Reduced manual coordination between teams

Example: A Diwali campaign is created with specific POSM and deployed across selected outlets with predefined execution rules.

Key Features & Benefits

💡 Fully Customizable: Configure workflows, campaigns, audits, and visibility rules based on your business requirements.
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Campaign Management

Create, launch, and track merchandising campaigns with structured workflows and automation.

Example: Launch a summer campaign for a beverage brand across 10,000 stores with predefined POSM like standees, posters, and shelf branding.

POSM Tracking

Monitor deployment and execution of all POSM assets across retail outlets.

Example: Track whether a "counter display unit" or "branding rack" is installed in assigned stores.

Image-Based Execution Tracking

Capture real-time proof of execution through mobile app with photo submissions.

Example: A field executive captures photos of in-store displays and POSM placement during store visits for validation.

Multi-Level Audits

Ensure execution quality with L1, L2, and L3 validation workflows.

Example: If a display is missing or incorrectly placed, the audit flags it and reduces the compliance score.

Visibility Scoring Engine

Measure merchandising effectiveness using facings, placement, and compliance metrics.

Example: A product placed at eye level (3–6 ft) gets higher visibility score compared to lower shelves.

Real-Time Dashboards

Track campaign coverage, execution status, and performance analytics.

Example: Track that 82% of planned outlets have completed campaign execution within the first week.

Exception Handling

Flag issues like damaged POSM, missing displays, or store closure with reason-based workflows.

Example: Mark a campaign as incomplete if POSM is damaged or store is temporarily closed with proper reason tracking.

Mobile App for Field Teams

Enable field execution with guided workflows, offline support, and instant data sync.

Example: A sales promoter captures images of shelf displays and submits execution proof during store visits.

Advanced Analytics

Analyse campaign performance, visibility index, and execution trends across regions.

Example: Track campaign performance metrics like completion rate, compliance score, and visibility index across regions and store types.

Who Uses Retail Merchandising Software?

Built for brands managing large-scale retail execution and in-store visibility programs.

  • FMCG Companies – Campaign execution, POSM tracking, and visibility measurement across thousands of outlets
  • Beverage Brands – Shelf visibility tracking, placement compliance, and brand promotion campaigns
  • Consumer Electronics – Display compliance, demo unit tracking, and store-level execution
  • Retail Chains – Standardized merchandising across multiple store formats
  • Personal Care Brands – SKU visibility tracking and promotional campaign execution
  • Automotive & Appliances – Product display audits and retail branding execution

PRICING

We understand that every business has unique retail execution needs. Our retail merchandising software offers flexible pricing based on campaign scale, outlet count, and feature requirements. No hidden charges — you only pay for what you need.
Every plan includes secure cloud hosting, mobile app access, campaign management, and complete onboarding & support.

Monthly Plan

Flexible Month-to-Month Billing
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Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

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Frequently Asked Questions

What is retail merchandising software?

How does retail merchandising software work?

What is POSM tracking in retail merchandising?

How does this software improve in-store visibility?

Can field teams use this software on mobile devices?

What is a merchandising audit and why is it important?

How does retail merchandising software help FMCG companies?

Can I track campaign performance in real time?

What happens if a store cannot complete a merchandising activity?

Is the retail merchandising software customizable?